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Testimonials

See what others have to say about they're experience with

REACH.

Heidi's sessions were nothing short of invaluable! She was always totally down with Z and checked with him if he was happy doing what they'd planned beforehand, if she could offer any specific input on our behalf or otherwise. Her work came at a time when we were worried about Z's interactions with anyone outside of the household and managed to put his mind at ease. 

Heidi always arrives with a smile, happy to see Z but never OTT as she knew it could also put him off if he was "having a day". I have to say Heidi took the time to chat with us and really make the effort to be calm and patient as with Z's SEN it was never 100% known how his morning would start. Understanding the importance of this was always, I feel something she made herself, completely aware of. I can't speak highly enough of Heidi. Extremely grateful for her time, and support. Always professional, polite and kind

Parent 2023

I've had the honour of previously being connected to Reach in the past as a prior student, and I also had the chance to volunteer briefly during the COVID pandemic. 

I want to start by expressing my sincere thanks for the influence Reach had on my life when I was there.

My personal and academic life was significantly shaped by the assistance and direction I got from the youth club.

Past Student 2023

Thank you so much for the information and the summary of the intervention, that is a great help.

Since returning after Christmas, S's attendance has greatly improved so thank you guys for your help with him.

Parent 2023

The school has found the help provided by Suzy to families within the village as needed to be hugely beneficial in supporting the education of their children attending the school.

 

The school team very much appreciate this excellent service provided by REACH funded by the Parish Council and they believe it is making a real difference in helping the school deliver high-quality education to all the children attending the school.

Chair of the South Petherton Infant School Governing Board 2023

The Attendance Intervention has been the most effective intervention that B has received on behalf of Somerset County Council or from Somerset County Council. We feel that this was not only because Kade (B’s REACH worker) was independent of the school but also because Kade worked at B’s pace.

B has not been in a school environment since 9th March 2022 and has a general distrust of those in authority. The relationship between B and Kade did take some time to develop but regardless, this is the best relationship he has been able to form with anyone other than family members. In the past, people have given up on B because of his reluctance to form any relationship or communicate; which has magnified by the turnover of staff.

Through Kade’s perseverance of turning up, the relationship has grown, starting with a basic acknowledge, developing into conversation to B being safe and comfortable to leave the house with Kade. From what we understand during these outings with Kade, B has opened up and been able to put his voice across about things.

Parent 2023

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